Insurance claims process

We work with you and your insurance company to simplify the claims process. After we’ve estimated the damages, we’ll pass these along to both you and the insurance company and continue to keep an open communication to facilitate the repair process.

Contact us

1. Free estimate

Bring your damaged vehicle to our shop to be inspected by one of our estimators to provide a thorough evaluation of repairs. The information is entered into our computer estimate system and compiled into an assessment of the cost of repairs. We will review the estimate with you in detail so you know exactly what to expect. Our goal is to give you a clear understanding of the process from the very beginning, ensuring confidence in the repair plan moving forward. We are here to answer any questions you may have so you feel fully informed before repairs begin.

2. We help you with your insurance claim

We work with you and your insurance company to simplify the claims process. After an accident, it is important to make contact with your insurance company about repairing your vehicle. We will contact your insurance company on your behalf to start the claim process. We work with all major providers and our experts will work with you and your insurance provider to create your claim and begin the estimation process. After we’ve estimated the damages, we will keep an open communication with you and your provider to facilitate the repair process.

3. Insurance approval

Our estimate will be provided to both you and your insurance company for review and the insurance company’s approval of the estimate. Work cannot begin until this step is completed. There may be items on the estimate your insurer will not cover and require negotiating these items with them. Once you and your insurance company have given us the go ahead, we will proceed with the repair process. During this stage, we maintain open communication with all parties to ensure the process moves forward smoothly and without delay.

// GUARANTEED QUALITY //

We provide lifetime warranty on our work

Metalwork

We provide a lifetime warranty on all metalwork, including welding and the application of materials used in making collision repairs against cracking, flaking, pitting or deterioration, excluding rust repairs.

Refinishing

We provide a lifetime warranty on all paintwork performed, to protect against peeling, lifting or failure. Chips in paint obtained from rocks or debris are not covered under this warranty as they are considered external factors beyond our control.

Mechanical Repairs

We provide a one-year warranty on mechanical labor performed on repairs pertaining directly to original collision damage and stated on original repair order. Our warranty excludes wear and tear, accidents, misuse, or neglect post-repair completion.

Car Parts

We extend coverage to all replaced parts, in accordance with their respective manufacturers' warranties, ensuring comprehensive protection for both our work and the quality of the parts themselves.

// GET IN TOUCH //

Get your free estimate today

Contact form / Free estimate